The Trojan, called T9000, was spotted by security company Palo Alto Networks, and it automatically captures data about conversations made on the infected system's Skype software (stock image pictured).The researchers warned it is so sophisticated, it can hide from even the most popular anti-virus software The Trojan is said to involve a multi-stage installation process (illustrated) and checks at each point for any installed anti-virus programs.Family Lives offers a confidential and free* helpline service (previously known as Parentline).

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How to set up a monthly donation Setting up a monthly donation is very simple, just visit our page onand enter your details.

If you or someone you know has used our services, why not donate now to help us support more families across the UK.

One call to our helpline costs us just £10.24 to provide, so with a regular donation, you can help ensure we can keep supporting the families who need us. You can also make a quick donation via text through Just Giving. Your mobile operator will pass 100% of the text donation onto Just Giving.

Our helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday.

We currently answer 76% of all callers ringing with over 63% answered first time.

If you don’t get answered first time please do try again.

run a free helpline to provide advice and support to families across the country for decades.

Our public funding has been cut by over 50% during the last year.

We need to raise more than half a million pounds to maintain this free service and increase our ability to answer calls quickly.